Frequently Asked Questions (FAQ)


Do you ship to all UAE?

Yes, we have efficient logistic capabilities that enable us to ship anywhere within UAE.

Do you ship to all GCC countries?

Yes, we’ll ship our products to all GCC countries.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.

What is the delivery timeframe?

It depends on the ordered products, it can varies from one day to 4 weeks, however, based on our experience and logistic facilities and shipping capabilities, we are confident that we are able to meet the toughest delivery timeframes as we always exceeding our clients expectations.

Does your products meet the local authorities requirements?

Yes, we have tested all our products in the most reputable and recognized testing labs, all the related test results, certifications will be provided upon request.